In general, I think Dropbox lacks a deep understanding and care about sustainability. Since last year, the company began to speak on this topic. This is progress, but it is not enough. Although the software itself is good, the company should have a better plan and truly take on the responsibilities it needs to take.
With the rapid development of computer technology today, cloud storage is a very popular choice. It not only allows one person to share files when logging in on multiple devices, but it also helps teams communicate with each other without any problems. Nowadays, Dropbox is one of the leaders in cloud storage software.
Here I will mainly focus on the application that can be installed on various computer systems, known as Dropbox: Cloud Storage, Backup.
In terms of functionality, Dropbox has always been among the best in similar software. It provides 2G of cloud storage space for each registered user for free. If there is more demand, users can choose a package that suits them to recharge and enjoy better services. Reasonable price with comprehensive functions has won Dropbox a lot of compliments on major scoring sites. Personally, I don't like to use Dropbox very much, mainly in terms of functionality and cost-effectiveness, it is not as good as Google Drive (it provides users with 15G of free space, which is several times that of Dropbox). So if one wants a good experience, one almost always needs to spend money. Nevertheless, Dropbox is quite competitive in the same type of software, and it has continued to innovate in the past few years. It may not be fair to compare it with a huge company like Google. After all, Dropbox's main source of income is the package purchased by the customer. In general, it has everything needed for great software. Therefore, all in all, in terms of what this software is made of, I am willing to give it a not-bad score.
On August 4, 2020, Dropbox released its Sustainability goals for the next ten years on its home page, including the following: achieve carbon neutrality for scope 1, scope 2, and scope 3 business travel emissions; source 100% renewable energy for our operations, including our data centers; support organizations working for climate action; mobilize employees to use volunteer-time-off for environmental causes.
In 2018, Dropbox occupies one percent of the country's electricity, and this number is increasing year by year. Realizing this, Dropbox emphasized its plan to switch to renewable energy in 2030 in its statement last year.
Dropbox has never officially stated its plans for sustainability before. This blog in the 2020 statement is the first official statement. But this statement is relatively brief and lacks details. More importantly, I did not find evidence that Dropbox is currently practicing this statement. For example, they said they would support organizations related to environmental protection, but did not disclose what organizations they were, how they would support them, or the current progress. The terminology used in this statement is not commented, and many data have no source. I am not trying to prove that this statement is a lie, but it does lack truthfulness and persuasiveness. For companies of the size of Dropbox, I hope they have a complete summary of annual carbon emissions, electricity usage, efficiency, and various indicators for reference. Moreover, the statement only mentioned the 2030 plan and did not specify the small goals for each year, which makes it easy to think that they are just publicizing and bragging. Personally, I am rather disappointed. Not only is the data missing, but the specific plan is not practical. Dropbox does not serve as a role model.